Cellular Phone Users
If you dial 9-1-1 from a cellular phone, please remember to stay calm. We will not receive location or phone number information on a cellular call, and what you tell us is the only information we will have to determine how to respond. Know where you are. We need your location so we can determine if you are within our jurisdiction. If you are not, we may have to transfer the call. Know your mobile telephone number. We will ask for it in case the call is disconnected and we have to call you back for more information. Leave your phone turned on so we can call you back, and DO NOT tie up your line on other calls.